Accessibility Statement
What is Mr. Shoes?
A marketing website offering a shopping experience of trendy fashion for women, men, and children, as well as accessories. Mr. Shoes is home to dozens of brands from around the world, with a wide variety of items that change at a fast pace through product suppliers. We make sure to bring the most up-to-date fashion items from the right brands at all times, and to provide a service experience unlike anything seen before in Israel, with fast deliveries that arrive right to the customer’s home!
How can I purchase a gift card of Mister Shoes?
To purchase a GIFT CARD for the Mr. Shoes website, click here.
Enter the purchaser’s details and the details of the person you wish to give the gift to.
The gift recipient will receive instructions from us on how to use the GIFT CARD and enjoy it on the site.
For full instructions, click here.
Please note: the GIFT CARD cannot be purchased with Diners or American Express cards.
Where is my order?
To track your shipment, click on the link.
Then, enter the email address used to place the order and the order ID.
How can I recover the password for the website?
The password can be easily recovered in the personal area on the website or by clicking “Forgot Password” on the login page.
You will then be asked to enter the email you registered with, and a password recovery email will be sent to that address.
You can then choose a new password.
Is the website secure?
The website is secured with a high level of security and data protection. To minimize information exposure, we use the PCI standard and do not store users’ credit card details.
Additionally, to enhance your account security, we recommend keeping your user details and password confidential, updating them regularly, and never sharing them with anyone.
How do you receive all the newsletters?
If you use Gmail, it’s important to make sure our newsletters arrive in your main inbox and not in the Promotions tab, where they can get lost among hundreds of marketing emails. To avoid missing our updates and best deals, we recommend the following steps:
- Mark our newsletter with a ✓ in your email.
- Right-click on the newsletter while it’s selected.
- Choose the option “Move to Tab” and move it to the “Primary” tab.
From now on, all our newsletters will arrive in your main inbox.
What should be done so that the images in the newsletters appear in the body of the email?
To see the images in the body of the email, you can change your email settings:
- Open our newsletter where the images are not visible.
- Click on the message at the top of the email: “Always display images.”
How do you use a coupon code you received?
The coupon code you received should be entered in the designated field during checkout.
Only one coupon code can be used per purchase.
How can I remove myself from the Mr. Shoes mailing list?
The company provides several options for removing yourself from its mailing list:
a. To unsubscribe from email newsletters:
- Send an email to info@mrshoes.co.il.
- Or send a “Refuse” message using the link included in the emails.
- Or remove the checkmark for receiving emails in your account on the website, the same way you registered.
- You can also contact the company’s customer service.
b. To unsubscribe from SMS messages:
- Send an email to info@mrshoes.co.il with the mobile number you want to remove.
- Or use the link included in the SMS.
- Or contact the company’s customer service.
The removal will be processed within two business days from receiving the request.
Do you have to create an account on the website to place an order?
You can shop on the website as a guest or log in using your Facebook or Gmail account.
We recommend registering on the site to make your shopping experience easier, more convenient, and enjoyable.
Registered users can save favorite items, shipping addresses, track order history, and stay updated on the best products and deals.
Which brands are sold on the website?
Nike, Adidas, New Balance, UGG, Converse, and more…
How do I check the status of my order?
You can check the status of your order in the "Order Tracking" section of your personal account here.